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Patient and Visitor Policies

For the protection and safety of patients, visitors and staff, Labette Health has implemented many safety precautions and universal protections:

Patient Care & Safety at All Locations

  • Patients are expected to wear their own mask. Patients who do not have a mask will be given one to wear.
  • Patients will be screened upon entry to each location.
  • Patients experiencing COVID-19 symptoms will be referred to the Parsons Fever Clinic, Independence Fever Clinic or for a Telehealth visit.

Visitor Safety in Clinics

  • One Visitor per patient
  • Visitors will be screened upon entry to each location.
  • Visitors who are sick will not be allowed into clinics.
  • Visitors are expected to wear their own mask.
  • Visitors must wash their hands or use sanitizer before and after entering clinical areas and waiting rooms.

Visitor Safety in Hospital

  • Visitors will be screened upon entry.
  • Visitors must wear a mask at all times.
  • One visitor per patient.
  • End-of-life circumstances: patient’s care team will discuss with their family for additional visitors.
  • Suspected or confirmed COVID-19 patients will not be allowed visitors.

Surgical Patient Safety

  • Patients will be tested for COVID-19 the day prior to their procedure.
  • Patients will be asked to continue self-quarantine at home prior to surgery.
  • Patients will be asked to self-check COVID-19 symptoms daily.
  • Patients will enter in the back surgery entrance behind the main hospital.

Surgery Visitor Safety

  • Some visitors may be asked to wait in the vehicle and will be communicated via phone by surgeon and/or nurse. Curbside discharge instructions will be given when appropriate to reduce the number of persons entering hospital.
  • One visitor per patient allowed.
  • Visitor will enter the rear surgery entrance, will be screened and asked to sit in the patient’s room (not public waiting areas).
  • Special circumstances will be made for pediatric patients (17 and under), elderly, special needs, weather conditions or other special circumstances.
  • Visitors must wear a mask at all times.

Therapy Patients

  • Patients will continue entering through the main entrance at The CORE.
  • Patients will be screened upon entry.
  • One visitor per patient.
  • Visitors will be screened and expected to wear their own mask.
  • Accommodations will be made for pediatric patients (17 and under) and other patients requiring special assistance.
  • Patients who are ill or experiencing COVID-19 symptoms will be given alternative care options.
  • Visitors who are ill or experiencing COVID-19 symptoms will be asked to leave the facility.
  • Fitness center and pool will remain closed to the public.

Home Care Patients

  • Patients/caregivers will be screened via telephone prior to each visit.
  • Patient’s temperature, and caregiver’s, will be taken upon staff’s arrival.

Facility & Environmental Safety

  • Waiting areas are arranged for social distancing.
  • Clinics will stagger scheduled appointments.
  • When necessary, patients may be asked to remain in their vehicle for their appointment.
  • Controlled access entries to our hospital and clinics.
  • All Labette Health Clinics are designated NON-COVID Care areas, with the exception of Parsons Fever Clinic, Independence Fever Clinic, Parsons Emergency Room and Independence Emergency Room.
  • Infection prevention protocols: Daily intensive sanitizing and housekeeping measures throughout all Labette Health facilities and after each patient visit.

Healthcare Worker Safety

  • All staff are screened at the beginning of their work shift.
  • All staff must wear masks at all times.
  • Sufficient resources of Personal Protective Equipment (PPE) are available to all staff and are worn according to protocols of patient care.