Skip to main content
Facebook Twitter RSS
Labette Health

Labette Health Security Breach

Labette Health: Notice Regarding Security Incident

Labette Health is committed to maintaining the privacy and security of the information that it maintains. Labette Health recently experienced a data security incident impacting the personal information of patients and staff.

Upon learning of this issue, Labette Health immediately took steps to secure its network and mitigate against any additional harm. Labette Health also immediately launched an investigation in consultation with outside cybersecurity professionals who regularly investigate and analyze these types of situations to determine whether any sensitive data had been compromised as a result of the incident. Labette Health’s investigation determined that unauthorized individual(s) potentially accessed and acquired information from portions of its network between October 15, 2021 and October 24, 2021. On February 11, 2022, following an extensive review and analysis of the data at issue, Labette Health determined that certain files and folders that may have been accessed or acquired contained identifiable personal and/or protected health information of employees and certain patients who received services from Labette Health, including the individuals’ full name and one or more of the following (to the extent it resided on Labette Health’s system): Social Security number, medical treatment and diagnosis information, treatment costs, dates of service, prescription information, Medicare or Medicaid number, and/or health insurance information. This incident does not affect all patients of Labette Health and Labette Health does not necessarily maintain all of the information listed above for all patients.

Labette Health has no evidence to suggest that any information has been misused. However, out of an abundance of caution, on March 11, 2022, Labette Health sent written notification to anyone whose information may have contained in the impacted files and folders and for whom it had enough information to determine a physical address. Notified individuals have been provided with best practices to protect their information and have been reminded to remain vigilant in reviewing financial account statements on a regular basis for any fraudulent activity. It has also been recommended that affected individuals review the explanation of benefits statements that they receive from their health insurance providers and follow up on any items not recognized. For the individuals whose Social Security numbers were impacted, complimentary credit monitoring was offered.

The security of the personal information in its possession is Labette Health’s top priority. In response to this incident, Labette Health has strengthened its network and implemented additional security improvements recommended by third-party cyber security experts. These include resetting account passwords and strengthening its password security policies, implementing multi-factor authentication for network access, upgrading its endpoint detection software, and coordinating additional employee training related to network security and threat detection.

For further questions or additional information regarding this incident, or to determine if you may be impacted, Labette Health has set up a dedicated toll-free response line for individuals to ask questions. The response line can be contacted at 1-833-774-1216 is available Monday through Friday, 8:00 a.m. to 8:00p.m. Central Time.