Patients and Visitors

Financial Services

Please check your insurance coverage to be sure you and your physician have met the required pre-treatment authorization requirements (i.e. second opinions or pre-certification of services). If these conditions are not met, your insurance company could deny benefits and you will be responsible for payment.

Your hospital bill

Labette Health bills your insurance company if you provide us with the proper information. If insurance payment is denied, or there is a balance due after insurance payment, a statement will be mailed to you. If you have any questions or concerns about hospital charges or billing, please feel free to call the business office at 620.820.5555, during normal business hours, 8am – 4pm, Monday thru Friday. We will be glad to answer any questions you may have about your bill.

Payment policy

Labette Health offers a variety of options to assist you with paying your bill. Cash, check and credit cards are accepted. Payment plans can be arranged by contacting our business office at 620.820.5252. For further information regarding financial assistance, please refer to “Notice of Financial Assistance Policy”.

Physician's bill

Each physician who treats you will send you a bill, separate from the one you receive from Labette Health. Consulting doctors interpret laboratory results, X-Rays and other tests requested by your doctor and will also send you a bill for their services. If you have any questions about charges you receive from your doctor, you will need to contact their office directly.

Notice of financial assistance policy

Labette Health is committed to providing access to emergency and medically necessary affordable health care services for all of the residents of Labette County and its contiguous counties.  Uninsured and underinsured individuals living within this service area are eligible to apply for financial assistance under the provisions described herein.  All patients, regardless of race, creed, sex, age, national origin or financial status, may apply for financial assistance at Labette Health.  Each applicant for financial assistance will be reviewed based upon an assessment of the patient’s and/or family member’s need, income and financial resources.

Labette Health has a financial assistance policy that provides for a discount from billed charges for emergency and other medically necessary care furnished to eligible patients who meet specified criteria.  Eligibility will be determined, after receipt of a completed application for financial assistance, based on family income and net worth, employment status, other financial obligations, amount and frequency of bills for medical care, and demonstrated effort to pay.

At any given time, if you are eligible for the financial assistance policy, you will not be asked to pay more for emergency or other medically necessary care than the amount generally billed to individuals who have insurance coverage for such care.  Individuals in need of emergency care will never be denied treatment or care if they do not have insurance or are unable to pay.

You can obtain a free copy of the financial assistance policy by writing or visiting the Labette Health Patient Accounts Department at 1902 S. US Highway 59, Parsons, KS  67357, by calling our financial counselor at 620. 820.5252 or by downloading a copy of the financial assistance policy.  Our financial counselor can assist you with, and answer your questions about the financial assistance policy and the financial assistance application process.

If eligible and approved for financial assistance, our financial counselor will coordinate all necessities with you.

How do I apply for the financial assistance program?

You can call our financial counselor at 620.820.5252 and ask for an application.  We are also available to answer your questions and help you complete the application.  Assistance with other health care programs is also available.


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